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Effective Date: February 24, 2026

Castello Contracting & Home Services, LLC (“CCHS,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit information through our forms.

Information We Collect

We may collect the following information when you use our website:

• Name

• Email address

• Phone number

• Address

• Project details

• Uploaded photos

• Marketing communication preferences

We may also collect limited technical information such as IP address and browser type through website analytics tools.

How We Use Your Information

We use your information to:

• Respond to estimate requests

• Schedule appointments

• Provide services

• Send service reminders

• Communicate regarding your project

• Send marketing communications if you opt in

We do not sell or rent your personal information to third parties.

SMS & Text Messaging

If you provide your phone number, you may receive appointment reminders or transactional messages. Message and data rates may apply. You may opt out at any time by replying STOP.

Marketing text messages will only be sent if you specifically opt in.

Data Protection

We take reasonable steps to protect your information. However, no online transmission is 100% secure. Information submitted through our website may be stored securely in our customer management system (Jobber) to provide estimates and services.

Third-Party Services

Our website may use third-party services such as:

• Jobber

• Google Analytics

• reCAPTCHA

These third-party providers may collect limited technical data as governed by their own privacy policies. We encourage users to review those policies directly.

Your Rights

You may request access to or deletion of your personal information by contacting us.

Contact Us

Castello Contracting & Home Services, LLC

Spencer, WV

Phone: 681-428-8390

Email: phil@castellochs.com

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Privacy Policy

About us